We hope that your purchase meets up to your expectations. If, for whatever reason, you are not satisfied with the merchandise feel free to use our easy return or exchange policies.
When wishing to Return for Full Refund the item must be postmarked within 15 days of the original shipment date. In order to accept the return it must not be worn, engraved, sized, altered, or damaged in any way. You will be credited for the cost of the item (return shipping not included).
If you want to Exchange the item for another, it must also be postmarked within 15 days of original shipment date. You will be receiving credit for the original amount (not including shipping). You may apply this credit toward the purchase of any item you wish.
If your item was damaged upon arrival we will replace it for another with no cost of shipping and handling.
When returning or exchanging an item you must secure the product in all of its original packaging. This includes boxes, plastics, and pins. You also must include a letter explaining your reason for returns or exchanges. Please be aware that we are not responsible for items damaged when being returned to us. When returning the item please package all items properly. We will not accept any soft packaging or envelopes. Ira's Golden Nugget recommends that you insure your packages and use Federal Express, Priority Mail or UPS for returning merchandise. The customer shall bare all risk of loss when returning goods. Ira’s Golden Nugget will not be responsible for lost or damaged items which occur when returning merchandise.
We will notify you once we receive your request.
Please ship the item to:
Ira’s Golden Nugget, Ltd
30- 14 Steinway Street
Astoria, New York 11103